We stand behind the quality of our products. If you are not completely satisfied with your purchase, you may request a full refund within 30 days of the original purchase date — no questions asked.
How to Request a Refund
To initiate a refund, email our support team at [email protected] with your order number and a brief description of the issue. We will process your refund within 5–7 business days of approval.
After 30 Days
Refund requests submitted after the 30-day window will be reviewed on a case-by-case basis. Please reach out to our support team and we will do our best to assist you.
Duplicate Charges
If you were charged more than once for the same order due to a payment processing error, we will issue a full refund for any duplicate charges upon verification.
Chargebacks
We encourage customers to contact us directly before initiating a chargeback with their bank or payment provider. We are committed to resolving all disputes quickly and fairly.
Bundle and Sale Items
Refund requests for bundle purchases or items bought during a promotional sale are eligible under the same 30-day policy. The refund will be issued for the amount paid at checkout.
Contact Us
For any refund-related inquiries, please email us at [email protected]. Our support team typically responds within 1 business day.